Pasha Arshadi, Vice President Service Solutions at Quest International
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Pasha Arshadi


Vice President Service Solutions
Quest International

Check out the incredible speaker line-up to see who will be joining Pasha.

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Day Two: Next Generation Support: Re-Assessing Your Service Culture

Thursday, November 2nd, 2017


14:40 Panel: Making the Business Case for Increasingly Innovative Service

Today’s service executives are attempting to balance the achievement of today’s business results while building the key capabilities to succeed in the future. While service has had an important role within OEM’s for the past 10-15 years, service execs in established companies still have to ensure C-Suite buy-In for service innovation by realizing potential revenue, lowering cost and fostering customer loyalty. Join this panel of service executives who will be discussing:

- Ensuring the c-suite understands the value your service business is bringing to the table
- Understanding the metrics your c-suite looks at to evaluate your operation
- Prioritizing most needed resources to guarantee your service business stays competitive