Jennifer Lescallett, Senior Service and Support Director at Affymetrix

Jennifer Lescallett


Senior Service and Support Director
Affymetrix

Check out the incredible speaker line-up to see who will be joining Jennifer.

Download The Latest Agenda

Day Two: Next Generation Support: Re-Assessing Your Service Culture

Thursday, November 2nd, 2017


14:20 ‘Moving On Up’ From Technician to Manager: Finding and Developing Future Leaders

In order to keep employees engaged and happy, it’s important for them to understand how they fit into your organization and how they can advance. During this session, Jennifer Lescallett will discuss:

- Identifying high performing techs that have the potential for future leadership roles
- Ensuring that their movement to a new role would benefit both them and the company
- Providing the right training for those identified so they don’t go from field tech to manager without proper tools and guidelines